// intents.ts

export type Intent = {
  tag: string;
  patterns: string[];
  answer: string;
  suggestions?: string[];
};

export const intents: Intent[] = [
  {
    tag: "greeting",
    patterns: [
      "hi",
      "hello",
      "hey",
      "hii",
      "hiii",
      "helo",
      "hello there",
      "hey there",
      "good morning",
      "good afternoon",
      "good evening",
      "good night",
      "how are you",
      "how are you?",
      "how's it going",
      "how is it going",
      "how's everything",
      "how are things",
      "how are you doing",
      "how do you do",
      "what's up",
      "whats up",
      "sup",
      "yo",
      "nice to meet you",
      "who are you",
      "who r you",
      "are you there",
      "can you help me",
      "anyone there",
      "greetings",
    ],
    answer:
      "Hello! 👋 I'm Digi AI, the virtual assistant at Digi Horizon Technologies. I'm here to help with website development, mobile apps, AI solutions, digital marketing, pricing, or any questions about our services. How can I assist you today?",
    suggestions: [
      "Website Development",
      "Mobile App Development",
      "AI Solutions",
      "SEO Services",
      "Get a Quote",
      "Contact Us",
    ],
  },
  {
    tag: "ecommerce",
    patterns: [
      "ecommerce development",
      "online store",
      "do you build online stores",
      "do you develop online stores",
    ],
    answer:
      "Yes! ✅ We build eCommerce platforms using Magento, Shopify, WooCommerce, Prestashop and Adobe Commerce, including payment gateway integration. Learn more: https://www.digihorizon.in/service/cms-ecommerce/",
    suggestions: [
      "Do you work with Magento?",
      "Can you develop Shopify websites?",
      "Website cost?",
    ],
  },
  {
    tag: "magento",
    patterns: [
      "do you work with magento",
      "magento development",
      "magento website",
      "do you use magento",
    ],
    answer:
      "Yes! ✅ Magento is one of our core eCommerce specialties — custom themes, extensions, migrations and Magento 2 development. Details: https://www.digihorizon.in/service/cms-ecommerce/magento-development/",
    suggestions: ["Do you support WooCommerce?", "Website cost?", "Contact us"],
  },
  {
    tag: "shopify",
    patterns: [
      "can you develop shopify websites",
      "shopify development",
      "shopify plus",
      "do you use shopify",
    ],
    answer:
      "Yes! ✅ We build and customize Shopify and Shopify Plus stores end-to-end, from setup to custom app integrations. Details: https://www.digihorizon.in/service/cms-ecommerce/shopify-development/",
    suggestions: ["Do you work with Magento?", "Website cost?", "Contact us"],
  },
  {
    tag: "woocommerce",
    patterns: [
      "do you support woocommerce",
      "woocommerce development",
      "do you use woocommerce",
    ],
    answer:
      "Yes! ✅ We build and customize WooCommerce stores on WordPress, including plugins, themes and payment integration. Details: https://www.digihorizon.in/service/cms-ecommerce/woocommerce-development/",
    suggestions: ["Can you integrate payment gateway?", "Contact us"],
  },
  {
    tag: "payment_gateway",
    patterns: [
      "can you integrate payment gateway",
      "payment gateway integration",
      "payment integration",
    ],
    answer:
      "Yes! ✅ We integrate all major payment gateways (Razorpay, Stripe, PayPal, PayU and more) into eCommerce and web platforms. Details: https://www.digihorizon.in/service/cms-ecommerce/payment-gateway-integration/",
    suggestions: ["Do you build online stores?", "Contact us"],
  },
  {
    tag: "react",
    patterns: [
      "do you use react",
      "do you work with react",
      "react development",
      "react.js",
    ],
    answer:
      "Yes! ✅ React is one of our core stacks — we build fast, component-based UIs and full front-ends with it. Details: https://www.digihorizon.in/service/web-development-services/react-development/",
    suggestions: [
      "Do you work with Next.js?",
      "Can you build Laravel websites?",
    ],
  },
  {
    tag: "nextjs",
    patterns: [
      "do you work with next.js",
      "do you use nextjs",
      "next.js development",
      "next js",
    ],
    answer:
      "Yes! ✅ We build production-grade apps with Next.js, including SSR, API routes and performance optimization. Details: https://www.digihorizon.in/service/web-development-services/nextjs-development/",
    suggestions: ["Do you use React?", "Can you create custom web apps?"],
  },
  {
    tag: "laravel",
    patterns: [
      "can you build laravel websites",
      "laravel development",
      "laravel website",
      "do you use laravel",
    ],
    answer:
      "Yes! ✅ Laravel is one of our specialties for secure, scalable backend systems and full-stack apps. Details: https://www.digihorizon.in/service/web-development-services/laravel-development/",
    suggestions: ["Can you create custom web apps?", "Do you use React?"],
  },
  {
    tag: "custom_web_app",
    patterns: [
      "can you create custom web apps",
      "custom web application",
      "web application development",
      "bespoke web app",
    ],
    answer:
      "Yes! ✅ We build fully custom web applications tailored to your workflow — from dashboards to internal tools to customer portals. Details: https://www.digihorizon.in/service/web-development-services/",
    suggestions: ["Do you use React?", "Do you work with Next.js?"],
  },
  {
    tag: "web_dev",
    patterns: [
      "website development",
      "web development services",
      "php development",
      "node.js development",
      "angular development",
      "codeigniter",
      "cakephp",
      "symfony",
    ],
    answer:
      "Yes! ✅ We build modern websites and web apps with PHP, Laravel, React, Next.js, Node.js, Angular and more. Details: https://www.digihorizon.in/service/web-development-services/",
    suggestions: ["Do you use React?", "Can you build Laravel websites?"],
  },
  {
    tag: "mobile_dev",
    patterns: [
      "do you create mobile apps",
      "mobile app development",
      "cross platform app",
    ],
    answer:
      "Yes! ✅ We build Android, iOS, Flutter and React Native apps, including cross-platform solutions. Learn more: https://www.digihorizon.in/service/mobile-apps-development/",
    suggestions: ["Android app development?", "iOS app development?"],
  },
  {
    tag: "android",
    patterns: ["android app development", "do you build android apps"],
    answer:
      "Yes! ✅ We build native Android apps from scratch, plus maintenance and Play Store deployment. Details: https://www.digihorizon.in/service/mobile-apps-development/android-app-development/",
    suggestions: ["iOS app development?", "Flutter app?", "Website cost?"],
  },
  {
    tag: "ios",
    patterns: [
      "ios app development",
      "iphone app development",
      "ipad app development",
      "do you build ios apps",
    ],
    answer:
      "Yes! ✅ We build native iPhone and iPad apps, including App Store submission and support. Details: https://www.digihorizon.in/service/mobile-apps-development/ios-app-development/",
    suggestions: ["Android app development?", "Flutter app?", "Website cost?"],
  },
  {
    tag: "flutter",
    patterns: ["flutter app", "do you use flutter", "flutter development"],
    answer:
      "Yes! ✅ We build cross-platform apps with Flutter for a single codebase across Android and iOS. Details: https://www.digihorizon.in/service/mobile-apps-development/",
    suggestions: ["React Native app?", "Contact us"],
  },
  {
    tag: "react_native",
    patterns: ["react native app", "do you use react native"],
    answer:
      "Yes! ✅ We build cross-platform apps with React Native, sharing code across Android and iOS efficiently. Details: https://www.digihorizon.in/service/mobile-apps-development/",
    suggestions: ["Flutter app?", "Contact us"],
  },
  {
    tag: "ai",
    patterns: ["do you provide ai solutions", "ai solutions", "ai automation"],
    answer:
      "Yes! ✅ Our AI Solutions include Chatbots, AI Agents, Business Process Automation, AI Customer Support and Content Generation. Details: https://www.digihorizon.in/service/ai-solutions-service/",
    suggestions: [
      "Can you build AI chatbot?",
      "AI agent development?",
      "Business automation?",
    ],
  },
  {
    tag: "ai_chatbot",
    patterns: ["can you build ai chatbot", "ai chatbot", "chatbot development"],
    answer:
      "Yes! ✅ We build custom AI chatbots trained on your data for 24/7 support, lead qualification and instant answers. Details: https://www.digihorizon.in/service/ai-solutions-service/ai-chatbots/",
    suggestions: [
      "AI agent development?",
      "Business automation?",
      "Contact us",
    ],
  },
  {
    tag: "ai_agent",
    patterns: [
      "ai agent development",
      "ai agents",
      "do you build ai agents",
      "AI agent development?",
    ],
    answer:
      "Yes! ✅ We build autonomous AI Agents that reason, plan, and execute multi-step tasks with tool/API integration. Details: https://www.digihorizon.in/service/ai-solutions-service/ai-agents/",
    suggestions: [
      "Business automation?",
      "Can you build AI chatbot?",
      "Contact us",
    ],
  },
  {
    tag: "business_automation",
    patterns: [
      "business automation",
      "business process automation",
      "workflow automation",
    ],
    answer:
      "Yes! ✅ We automate end-to-end workflows using RPA and AI-driven process orchestration, with ERP/CRM integration. Details: https://www.digihorizon.in/service/ai-solutions-service/business-process-automation/",
    suggestions: ["AI agent development?", "Contact us"],
  },
  {
    tag: "seo",
    patterns: [
      "seo services",
      "seo service details",
      "how can i rank on google",
      "google ranking help",
      "technical seo",
      "search engine optimization",
      "do you provide seo",
    ],
    answer:
      "Yes! ✅ Our SEO services include keyword research, technical SEO, on-page SEO and Google ranking improvement. Details: https://www.digihorizon.in/service/digital-marketing/search-engine-optimization/",
    suggestions: ["Digital marketing services?", "Get a quote"],
  },
  {
    tag: "marketing",
    patterns: [
      "google ads",
      "do you run google ads",
      "digital marketing services",
      "social media marketing",
      "ppc services",
      "email marketing",
      "facebook marketing",
      "digital marketing",
    ],
    answer:
      "Yes! ✅ Our Digital Marketing services include Google Ads, Social Media Marketing, Email Marketing and PPC Campaigns. Details: https://www.digihorizon.in/service/digital-marketing/",
    suggestions: ["SEO services?", "Get a quote", "Contact us"],
  },
  {
    tag: "pricing",
    patterns: [
      "how much does a website cost",
      "Website cost?",
      "what is your pricing",
      "give me a quote",
      "project budget",
      "development charges",
      "price",
      "cost",
    ],
    answer:
      "Pricing depends on project requirements. Request a free quote here: https://www.digihorizon.in/request-a-quote/",
    suggestions: ["What services do you offer?", "Contact us"],
  },
  {
    tag: "about",
    patterns: [
      "tell me about your company",
      "how many years experience",
      "how many projects completed",
      "about digi horizon",
    ],
    answer:
      "We're Digi Horizon Technologies — 12+ years of experience, 250+ projects delivered, 98% client satisfaction. Learn more: https://www.digihorizon.in/about-us/",
    suggestions: ["Show your work", "What services do you offer?"],
  },
  {
    tag: "portfolio",
    patterns: [
      "show your work",
      "previous projects",
      "client projects",
      "case studies",
      "portfolio",
    ],
    answer:
      "We've delivered 250+ projects. Check our work: https://www.digihorizon.in/portfolio/ and https://www.digihorizon.in/case-study/",
    suggestions: ["Tell me about your company", "Get a quote"],
  },
  {
    tag: "hire",
    patterns: [
      "can i hire developers",
      "dedicated developers",
      "hire resources",
    ],
    answer:
      "Yes! ✅ You can hire dedicated PHP, Magento, WordPress, Android, iOS and CMS developers, plus designers. See options: https://www.digihorizon.in/hire-resources/",
    suggestions: [
      "Hire a React developer?",
      "Hire PHP developer?",
      "Website cost?",
    ],
  },
  {
    tag: "hire_react",
    patterns: ["hire a react developer", "hire react developer"],
    answer:
      "Yes! ✅ You can hire dedicated React developers on flexible engagement models. See options: https://www.digihorizon.in/hire-resources/",
    suggestions: ["Hire PHP developer?", "Website cost?", "Contact us"],
  },
  {
    tag: "hire_php",
    patterns: ["hire php developer", "hire a php developer"],
    answer:
      "Yes! ✅ You can hire dedicated PHP developers directly from our team. Details: https://www.digihorizon.in/hire-dedicated-php-developer/",
    suggestions: ["Hire a React developer?", "Website cost?", "Contact us"],
  },
  {
    tag: "career",
    patterns: [
      "are you hiring",
      "any job openings",
      "career opportunities",
      "job vacancy",
    ],
    answer:
      "Yes! ✅ We're hiring! Check current openings: https://www.digihorizon.in/career/",
    suggestions: ["Tell me about your company"],
  },
  {
    tag: "support",
    patterns: [
      "i need help",
      "technical support",
      "website issue",
      "maintenance service",
      "my site is broken",
      "bug on my website",
    ],
    answer:
      "Yes! ✅ Need help with an existing website or app? Our support & maintenance team can assist — reach us at 8000361445 or https://www.digihorizon.in/contact/",
    suggestions: ["Contact us", "WhatsApp number"],
  },
  {
    tag: "contact",
    patterns: [
      "ceo",
      "ashvin",
      "how can i contact you",
      "Get a quote",
      "phone number",
      "email address",
      "office location",
      "contact us",
      "where are you located",
    ],
    answer:
      "Reach us at 8000361445, ashvin@digihorizon.in, or visit: 509, Gala Empire, Near Drive In Rd, Gurukul, Ahmedabad, Gujarat 380052. Contact page: https://www.digihorizon.in/contact/",
    suggestions: ["WhatsApp number", "What services do you offer?"],
  },
  {
    tag: "whatsapp",
    patterns: ["whatsapp number", "message on whatsapp", "whatsapp"],
    answer:
      "Message us on WhatsApp at 8000361445 for quick assistance, or visit https://www.digihorizon.in/contact/",
    suggestions: ["Contact us"],
  },
  {
    tag: "social",
    patterns: [
      "social media links",
      "follow you on instagram",
      "facebook page",
      "linkedin page",
      "twitter",
    ],
    answer:
      "Follow us: Facebook (https://www.facebook.com/digihorizontech), Instagram (https://www.instagram.com/digihorizontech), X/Twitter (https://x.com/digihorizontech), LinkedIn (https://www.linkedin.com/company/digihorizontech).",
    suggestions: ["Contact us"],
  },
  {
    tag: "services",
    patterns: [
      "what services do you provide",
      "what do you offer",
      "what do you do",
      "your services",
      "services list",
    ],
    answer:
      "We provide E-Commerce Development, Web Development, Mobile App Development, AI Solutions, Game Development, UI/UX Design, and Digital Marketing. See all: https://www.digihorizon.in/service/cms-ecommerce/",
    suggestions: [
      "Website cost?",
      "Do you use React?",
      "Do you provide AI solutions?",
    ],
  },
  {
    tag: "wordpress",
    patterns: [
      "do you build wordpress sites",
      "wordpress development",
      "do you use wordpress",
    ],
    answer:
      "Yes! ✅ We build and customize WordPress websites, themes and plugins. Details: https://www.digihorizon.in/service/cms-ecommerce/wordpress-development/",
    suggestions: ["Do you support WooCommerce?", "Contact us"],
  },
  {
    tag: "prestashop",
    patterns: ["do you use prestashop", "prestashop development"],
    answer:
      "Yes! ✅ We develop and customize Prestashop eCommerce stores. Details: https://www.digihorizon.in/service/cms-ecommerce/",
    suggestions: ["Do you build online stores?", "Website cost?"],
  },
  {
    tag: "adobe_commerce",
    patterns: ["do you use adobe commerce", "adobe commerce development"],
    answer:
      "Yes! ✅ We build and migrate stores to Adobe Commerce (Magento's enterprise edition). Details: https://www.digihorizon.in/service/cms-ecommerce/adobe-commerce-development/",
    suggestions: ["Do you work with Magento?"],
  },
  {
    tag: "nodejs",
    patterns: ["do you use node.js", "node.js development", "nodejs backend"],
    answer:
      "Yes! ✅ We build scalable backend APIs and real-time apps with Node.js. Details: https://www.digihorizon.in/service/web-development-services/nodejs-development/",
    suggestions: ["Do you use React?", "Website cost?"],
  },
  {
    tag: "angular",
    patterns: [
      "do you use angular",
      "angularjs development",
      "angular development",
    ],
    answer:
      "Yes! ✅ We build enterprise-grade single-page apps with Angular/AngularJS. Details: https://www.digihorizon.in/service/web-development-services/angularjs-development/",
    suggestions: ["Do you use React?", "Contact us"],
  },
  {
    tag: "windows_phone",
    patterns: [
      "windows phone app development",
      "do you build windows phone apps",
    ],
    answer:
      "Yes! ✅ We develop apps for Windows Phone alongside Android and iOS. Details: https://www.digihorizon.in/service/mobile-apps-development/windows-phone-app-development/",
    suggestions: ["Android app development?", "iOS app development?"],
  },
  {
    tag: "game_dev",
    patterns: [
      "game development",
      "do you build games",
      "unity development",
      "html5 game development",
    ],
    answer:
      "Yes! ✅ We build games using Unity, HTML5, and platforms for iOS, Android and Windows Phone. Details: https://www.digihorizon.in/service/game-development/",
    suggestions: ["Website cost?", "Contact us"],
  },
  {
    tag: "ui_ux",
    patterns: [
      "do you offer ui/ux design",
      "ui design",
      "ux design",
      "web ui design",
      "mobile app design",
    ],
    answer:
      "Yes! ✅ We design intuitive Web UI, Mobile App UI, and full UX experiences focused on usability and conversion. Details: https://www.digihorizon.in/service/ui-ux-design/",
    suggestions: ["Branding design?", "3D animation?", "Contact us"],
  },
  {
    tag: "branding",
    patterns: ["do you do branding", "branding design", "logo design"],
    answer:
      "Yes! ✅ We offer branding design, including logos and visual identity systems. Details: https://www.digihorizon.in/service/ui-ux-design/branding-design/",
    suggestions: ["UI/UX design?", "Contact us"],
  },
  {
    tag: "3d_animation",
    patterns: ["do you do 3d animation", "3d animation service"],
    answer:
      "Yes! ✅ We create 3D animation content for marketing, products and branding. Details: https://www.digihorizon.in/service/ui-ux-design/3d-animation/",
    suggestions: ["UI/UX design?", "Contact us"],
  },
  {
    tag: "psd_to_html",
    patterns: ["psd to html", "do you convert psd to html"],
    answer:
      "Yes! ✅ We convert PSD designs into clean, responsive HTML. Details: https://www.digihorizon.in/service/ui-ux-design/psd-to-html/",
    suggestions: ["Website development?", "Contact us"],
  },
  {
    tag: "ai_content",
    patterns: [
      "ai content generation",
      "do you generate content with ai",
      "ai copywriting",
    ],
    answer:
      "Yes! ✅ We generate SEO-optimised blogs, product copy, and social/ad creatives using LLMs. Details: https://www.digihorizon.in/service/ai-solutions-service/ai-content-generation/",
    suggestions: ["AI chatbot?", "Business automation?"],
  },
  {
    tag: "ai_support",
    patterns: [
      "ai customer support",
      "ai powered support",
      "ai for customer service",
    ],
    answer:
      "Yes! ✅ Our AI-powered support resolves tickets, suggests solutions, and learns from every interaction — with sentiment analysis and CSAT tracking. Details: https://www.digihorizon.in/service/ai-solutions-service/ai-powered-customer-support/",
    suggestions: ["AI chatbot?", "Contact us"],
  },
  {
    tag: "ai_analytics",
    patterns: [
      "ai analytics",
      "predictive analytics",
      "ai insights",
      "bi dashboard",
    ],
    answer:
      "Yes! ✅ We build AI Analytics & Insights solutions — predictive sales forecasting, anomaly/churn detection, and custom BI dashboards. Details: https://www.digihorizon.in/contact/",
    suggestions: ["AI agent development?", "Contact us"],
  },
  {
    tag: "hire_designer",
    patterns: ["hire a designer", "hire dedicated designer"],
    answer:
      "Yes! ✅ You can hire dedicated UI/UX and graphic designers. Details: https://www.digihorizon.in/hire-dedicated-designer/",
    suggestions: ["Hire a React developer?", "Contact us?"],
  },
  {
    tag: "hire_wordpress",
    patterns: ["hire wordpress developer", "hire a wordpress developer"],
    answer:
      "Yes! ✅ You can hire dedicated WordPress developers. Details: https://www.digihorizon.in/hire-dedicated-wordpress-developer/",
    suggestions: ["Hire PHP developer?", "Website cost?"],
  },
  {
    tag: "hire_android_ios",
    patterns: [
      "hire android developer",
      "hire ios developer",
      "hire iphone developer",
    ],
    answer:
      "Yes! ✅ You can hire dedicated Android and iPhone/iOS developers. Details: https://www.digihorizon.in/hire-dedicated-android-developer/",
    suggestions: ["Contact us", "Contact us"],
  },
  {
    tag: "hire_seo",
    patterns: ["hire seo professional", "hire an seo expert"],
    answer:
      "Yes! ✅ You can hire dedicated SEO professionals. Details: https://www.digihorizon.in/hire-dedicated-seo-professional/",
    suggestions: ["SEO services?", "Contact us"],
  },
  {
    tag: "industries",
    patterns: [
      "what industries do you serve",
      "which industries",
      "do you work with healthcare",
      "do you work with real estate",
      "industries you serve",
    ],
    answer:
      "We serve eCommerce, Retail, Healthcare, Transport, Media, Marketing, Food & Beverage, Sports, Education, Travel, Real Estate and more. Learn more: https://www.digihorizon.in/about-us/",
    suggestions: ["Tell me about your company", "What services do you offer?"],
  },
  {
    tag: "blog",
    patterns: ["do you have a blog", "read your articles", "insights blog"],
    answer:
      "Yes! Check out our latest articles and insights: https://www.digihorizon.in/blog/",
    suggestions: ["Tell me about your company"],
  },
  {
    tag: "gallery",
    patterns: ["do you have a gallery", "photos of your work", "team photos"],
    answer: "Take a look at our gallery: https://www.digihorizon.in/gallery/",
    suggestions: ["Show your work", "Tell me about your company"],
  },
  {
    tag: "partner",
    patterns: [
      "can we partner with you",
      "partnership opportunities",
      "become a partner",
    ],
    answer:
      "Yes! ✅ We welcome partnerships. Learn more: https://www.digihorizon.in/partner-with-us/",
    suggestions: ["Contact us"],
  },
  {
    tag: "remote_international",
    patterns: [
      "do you work with international clients",
      "do you work remotely",
      "can we work with you from abroad",
      "overseas clients",
    ],
    answer:
      "Yes! ✅ We work with clients worldwide across time zones, fully remote. Get in touch: https://www.digihorizon.in/contact/",
    suggestions: ["Contact us", "Get a quote"],
  },
  {
    tag: "nda_confidentiality",
    patterns: [
      "do you sign nda",
      "confidentiality agreement",
      "is my idea safe",
    ],
    answer:
      "Yes! ✅ We're happy to sign an NDA before discussing your project details. Reach out here: https://www.digihorizon.in/contact/",
    suggestions: ["Get a quote", "Contact us"],
  },
  {
    tag: "get_started",
    patterns: [
      "how do i get started",
      "how to start a project",
      "how do we begin",
    ],
    answer:
      "Getting started is easy — request a free quote or book a consultation and our team will guide you through the next steps. https://www.digihorizon.in/request-a-quote/",
    suggestions: ["Contact us", "Contact us"],
  },
  {
    tag: "privacy_terms",
    patterns: ["privacy policy", "terms and conditions", "refund policy"],
    answer:
      "You can find our policies here — Privacy Policy: https://www.digihorizon.in/privacy-policy/, Terms & Conditions: https://www.digihorizon.in/terms-conditions/, Refund Policy: https://www.digihorizon.in/refund-policy/",
    suggestions: ["Contact us"],
  },
  {
    tag: "hire_ecommerce_cms",
    patterns: [
      "hire ecommerce developer",
      "hire cms developer",
      "hire magento developer",
      "hire phonegap developer",
    ],
    answer:
      "Yes! ✅ You can hire dedicated eCommerce, CMS, Magento or PhoneGap developers. Details: https://www.digihorizon.in/hire-resources/",
    suggestions: ["Hire a React developer?", "Contact us"],
  },
  {
    tag: "game_dev_platforms",
    patterns: [
      "iphone game development",
      "ipad game development",
      "corona game development",
      "flash game development",
      "android game development",
    ],
    answer:
      "Yes! ✅ We build games for iPhone, iPad, Android and Windows Phone using Unity, HTML5, Corona and Flash. Details: https://www.digihorizon.in/service/game-development/",
    suggestions: ["SEO services?", "Contact us"],
  },
  {
    tag: "sem",
    patterns: ["search engine marketing", "sem services", "do you offer sem"],
    answer:
      "Yes! ✅ We offer Search Engine Marketing (SEM) alongside SEO and PPC to grow your visibility on Google. Details: https://www.digihorizon.in/service/digital-marketing/search-engine-marketing/",
    suggestions: ["SEO services?", "Google Ads?"],
  },
  {
    tag: "print_media",
    patterns: ["print media design", "do you design brochures", "print design"],
    answer:
      "Yes! ✅ We offer Print Media Design — brochures, flyers, business cards and more. Details: https://www.digihorizon.in/service/ui-ux-design/print-media-design/",
    suggestions: ["UI/UX design?", "Branding design?"],
  },
  {
    tag: "why_choose_us",
    patterns: [
      "why choose you",
      "why should i work with you",
      "what makes you different",
      "why digi horizon",
    ],
    answer:
      "12+ years of experience, 250+ projects delivered, 98% client satisfaction, and flexible engagement models tailored to your goals. Learn more: https://www.digihorizon.in/about-us/",
    suggestions: ["Tell me about your company", "Show your work"],
  },
  {
    tag: "engagement_model",
    patterns: [
      "hourly or fixed price",
      "engagement model",
      "how do you charge",
      "fixed price project",
      "dedicated team model",
    ],
    answer:
      "We offer flexible engagement models — fixed price, hourly, and dedicated team/resource hiring — depending on your project needs. Details: https://www.digihorizon.in/hire-resources/",
    suggestions: ["Tell me about your company", "Get a quote"],
  },
  {
    tag: "working_process",
    patterns: [
      "what is your development process",
      "how do you work",
      "your workflow",
      "project methodology",
    ],
    answer:
      "Our process covers discovery, planning, design, development, QA, and deployment, with regular updates throughout. Reach out for details: https://www.digihorizon.in/contact/",
    suggestions: ["How do I get started?", "Contact us"],
  },
  {
    tag: "timeline",
    patterns: [
      "how long does a project take",
      "project timeline",
      "delivery time",
      "how fast can you deliver",
    ],
    answer:
      "Timelines depend on project scope — a simple website may take a few weeks, larger platforms longer. Share your requirements for an accurate estimate: https://www.digihorizon.in/request-a-quote/",
    suggestions: ["What services do you offer?", "Get a quote"],
  },
  {
    tag: "maintenance_plans",
    patterns: [
      "do you offer maintenance plans",
      "ongoing support plans",
      "annual maintenance",
    ],
    answer:
      "Yes! ✅ We offer ongoing website & app maintenance and support plans after launch. Details: https://www.digihorizon.in/contact/",
    suggestions: ["Technical support?", "Contact us"],
  },
  {
    tag: "thanks",
    patterns: [
      "thank you",
      "thanks",
      "thank you so much",
      "appreciate it",
      "great thanks",
    ],
    answer:
      "You're welcome! 😊 Let me know if there's anything else you'd like to know.",
    suggestions: ["What services do you offer?", "Contact us"],
  },
  {
    tag: "bye",
    patterns: ["bye", "goodbye", "see you later", "talk later", "ok bye"],
    answer:
      "Thanks for chatting! 👋 Feel free to reach out anytime at https://www.digihorizon.in/contact/",
  },
  {
    tag: "human_agent",
    patterns: [
      "talk to a human",
      "connect me to a person",
      "real person",
      "speak to someone",
      "human agent",
    ],
    answer:
      "Sure — you can reach our team directly at 8000361445 or via https://www.digihorizon.in/contact/ for a live conversation.",
    suggestions: ["WhatsApp number", "Contact us"],
  },
  {
    tag: "free_consultation",
    patterns: [
      "free consultation",
      "get free consultation",
      "do you offer a free consultation",
      "book a consultation",
    ],
    answer:
      "Yes! ✅ We offer a free consultation to understand your project and share recommendations. Get started: https://www.digihorizon.in/contact/",
    suggestions: ["How do I get started?", "Get a quote"],
  },
  {
    tag: "source_code_ownership",
    patterns: [
      "do i own the source code",
      "source code ownership",
      "who owns the code after project",
    ],
    answer:
      "Yes! ✅ Once the project is completed and paid for, full source code ownership transfers to you.",
    suggestions: ["Do you sign NDA?", "Contact us"],
  },
  {
    tag: "security",
    patterns: [
      "how do you handle security",
      "is my data safe",
      "data protection",
      "gdpr compliance",
    ],
    answer:
      "We follow modern development practices focused on security, performance and quality, including data protection best practices for every project. Details: https://www.digihorizon.in/about-us/",
    suggestions: ["Do you sign NDA?", "Contact us"],
  },
  {
    tag: "mvp_startup",
    patterns: [
      "mvp development",
      "build an mvp",
      "startup app development",
      "minimum viable product",
    ],
    answer:
      "Yes! ✅ We help startups build MVPs quickly to validate ideas before scaling to a full product. Details: https://www.digihorizon.in/service/web-development-services/",
    suggestions: ["Website cost?", "How do I get started?"],
  },
  {
    tag: "api_integration",
    patterns: [
      "api development",
      "api integration",
      "third party integration",
      "erp integration",
      "crm integration",
    ],
    answer:
      "Yes! ✅ We build custom APIs and integrate third-party services, ERP and CRM systems into your platform. Details: https://www.digihorizon.in/service/ai-solutions-service/business-process-automation/",
    suggestions: ["Business automation?", "Contact us"],
  },
  {
    tag: "database",
    patterns: [
      "database design",
      "which database do you use",
      "do you work with mysql",
      "do you work with mongodb",
    ],
    answer:
      "Yes! ✅ We work with MySQL, PostgreSQL, MongoDB and other databases depending on project needs.",
    suggestions: ["Website development?", "Contact us"],
  },
  {
    tag: "qa_testing",
    patterns: [
      "do you do testing",
      "quality assurance",
      "qa testing",
      "do you test before launch",
    ],
    answer:
      "Yes! ✅ Every project goes through QA and testing before deployment to ensure quality and performance.",
    suggestions: ["What is your development process?", "Contact us"],
  },
  {
    tag: "cloud_hosting",
    patterns: [
      "do you offer hosting",
      "cloud hosting",
      "aws hosting",
      "do you deploy to cloud",
    ],
    answer:
      "Yes! ✅ We handle cloud deployment and hosting setup (AWS, DigitalOcean and others) as part of project delivery.",
    suggestions: ["Contact us", "Get a quote"],
  },
  {
    tag: "white_label",
    patterns: [
      "white label services",
      "do you offer white label",
      "reseller program",
    ],
    answer:
      "Yes! ✅ We offer white-label development services for agencies and resellers. Details: https://www.digihorizon.in/partner-with-us/",
    suggestions: ["Can we partner with you?", "Contact us"],
  },
  {
    tag: "testimonials",
    patterns: [
      "do you have testimonials",
      "client reviews",
      "what do clients say",
      "reviews about your work",
    ],
    answer:
      "We maintain a 98% client satisfaction rate and 96% client retention across 250+ delivered projects. Check our case studies for detailed client outcomes: https://www.digihorizon.in/case-study/",
    suggestions: ["Show your work", "Tell me about your company"],
  },
  {
    tag: "certifications",
    patterns: [
      "are you magento certified",
      "do you have certifications",
      "certified developers",
    ],
    answer:
      "Yes! ✅ Our team includes Magento-certified developers among other technology certifications. Learn more: https://www.digihorizon.in/about-us/",
    suggestions: ["Do you work with Magento?", "Tell me about your company"],
  },
  {
    tag: "team_size",
    patterns: [
      "how big is your team",
      "how many employees",
      "team size",
      "how many developers do you have",
    ],
    answer:
      "We have an experienced, growing team across development, design, marketing and QA — reach out for specifics on your project's staffing needs: https://www.digihorizon.in/contact/",
    suggestions: ["Can I hire developers?", "Contact us"],
  },
  {
    tag: "response_time",
    patterns: [
      "how fast do you respond",
      "response time",
      "how quickly will you reply",
    ],
    answer:
      "We typically respond within 24 hours on business days — WhatsApp usually gets the fastest response: 8000361445.",
    suggestions: ["WhatsApp number", "Contact us"],
  },
  {
    tag: "multilingual",
    patterns: [
      "do you support multiple languages",
      "multilingual website",
      "can you build a site in hindi",
    ],
    answer:
      "Yes! ✅ We build multilingual websites and apps supporting multiple languages and localization.",
    suggestions: ["Website development?", "Contact us"],
  },
  {
    tag: "comparison",
    patterns: [
      "why not another agency",
      "how are you different from other companies",
      "why choose you over competitors",
    ],
    answer:
      "Our focus is long-term partnerships, not one-off projects — 12+ years of experience with 96% client retention reflects that. Learn more: https://www.digihorizon.in/about-us/",
    suggestions: ["Tell me about your company", "Show your work"],
  },
  {
    tag: "our_aim",
    patterns: [
      "our aim",
      "your aim",
      "what is your aim",
      "what's your aim",
      "your mission",
      "what is your mission",
      "what's your mission",
      "your goal",
      "what do you do",
      "why are you here",
      "what is digi ai",
      "what can you do",
    ],
    answer:
      "Our aim is to help businesses grow with innovative digital solutions. At Digi Horizon Technologies, we specialize in website development, mobile app development, AI solutions, eCommerce, UI/UX design, SEO, and digital marketing. I'm here to answer your questions, guide you to the right service, and help you get in touch with our team.",
    suggestions: ["Our Services", "Get a Quote", "About Us", "Contact Us"],
  },
  {
    tag: "experience",
    patterns: [
      "experience",
      "years of experience",
      "how many years",
      "how long have you been in business",
      "how experienced are you",
      "company experience",
      "your experience",
      "work experience",
      "since when",
      "when was your company founded",
      "about company",
      "tell me about your company",
    ],
    answer:
      "Digi Horizon Technologies has over 12 years of experience in delivering digital solutions. We've successfully completed 250+ projects across web development, mobile app development, eCommerce, AI solutions, UI/UX design, SEO, and digital marketing. Our focus is on delivering high-quality, scalable, and business-driven solutions for clients worldwide.",
    suggestions: ["Our Services", "Case Studies", "Contact Us"],
  },
{
  tag: "thanks",
  patterns: [
    "thank you",
    "thanks",
    "thanks a lot",
    "thx",
    "thankyou"
  ],
  answer: "You're welcome! 😊 Let me know if there's anything else I can help you with.",
  suggestions: [
    "Our Services",
    "Get a Quote",
    "Contact Us"
  ]
},
{
  tag: "goodbye",
  patterns: [
    "bye",
    "goodbye",
    "see you",
    "take care",
    "see you later"
  ],
  answer: "Thank you for chatting with Digi AI! 👋 Have a wonderful day. If you need anything else, we're always here to help.",
  suggestions: [
    "Contact Us"
  ]
},
{
  tag: "ceo_founder",
  patterns: [
    "who is your ceo",
    "who is the founder",
    "who runs digi horizon",
    "ashvin",
    "company owner",
  ],
  answer:
    "Digi Horizon Technologies is led by Ashvin, who you can reach directly at ashvin@digihorizon.in for business inquiries.",
  suggestions: ["Tell me about your company", "Contact us"],
},
{
  tag: "office_hours",
  patterns: [
    "what are your office hours",
    "working hours",
    "are you open now",
    "when are you available",
    "business hours",
  ],
  answer:
    "Our team is typically available Monday to Saturday during business hours (IST). For urgent queries, WhatsApp usually gets the fastest response: 8000361445.",
  suggestions: ["WhatsApp number", "Contact us"],
},
{
  tag: "small_project",
  patterns: [
    "do you take small projects",
    "minimum project size",
    "small budget project",
    "can you do a small website",
  ],
  answer:
    "Yes! ✅ We work with businesses of all sizes — from small websites to enterprise platforms. Share your requirements for a tailored quote: https://www.digihorizon.in/request-a-quote/",
  suggestions: ["Website cost?", "Get a quote"],
},
{
  tag: "payment_methods",
  patterns: [
    "what payment methods do you accept",
    "how can i pay",
    "do you accept international payments",
    "installment payment",
  ],
  answer:
    "We support flexible payment options including bank transfer and major international payment methods — details are confirmed during project discussion. Contact us: https://www.digihorizon.in/contact/",
  suggestions: ["Get a quote", "Contact us"],
},
{
  tag: "warranty_support",
  patterns: [
    "do you provide free support after launch",
    "warranty on your work",
    "post launch support",
    "free bug fixes after delivery",
  ],
  answer:
    "Yes! ✅ We provide post-launch support to fix any issues after delivery, and offer ongoing maintenance plans for continued support. Details: https://www.digihorizon.in/contact/",
  suggestions: ["Maintenance plans?", "Contact us"],
},
{
  tag: "revisions",
  patterns: [
    "how many revisions do you offer",
    "can i request changes",
    "design revisions policy",
  ],
  answer:
    "We include revision rounds during the design and development phases to make sure the final result matches your vision — specifics are agreed upon at project kickoff.",
  suggestions: ["What is your development process?", "Contact us"],
},
{
  tag: "internship",
  patterns: [
    "do you offer internships",
    "internship opportunities",
    "student projects",
    "training program",
  ],
  answer:
    "Check our Career page for current openings, including internship opportunities when available: https://www.digihorizon.in/career/",
  suggestions: ["Are you hiring?", "Contact us"],
},
{
  tag: "youtube",
  patterns: [
    "youtube channel",
    "do you have a youtube channel",
    "video content",
  ],
  answer:
    "We're primarily active on Facebook, Instagram, X/Twitter and LinkedIn — follow us there for updates: https://www.facebook.com/digihorizontech",
  suggestions: ["Social media links", "Contact us"],
},
{
  tag: "us_presence",
  patterns: [
    "do you have a us office",
    "do you have an office in usa",
    "global presence",
    "offices worldwide",
  ],
  answer:
    "We're headquartered in Ahmedabad, India, and work with clients globally on a fully remote basis across time zones. Get in touch: https://www.digihorizon.in/contact/",
  suggestions: ["Do you work with international clients?", "Contact us"],
},
];